Support

How can we assist you?

Helpdesk

Our helpdesk supports you with the operation and use of Nieaf-Smitt test and measurement equipment and software.

Calibration

We have a professional service department for brand-independent calibration of measuring equipment, compliant with ISO 9001 and ISO 14001 standards.

Repair

Our repair department specializes in servicing Nieaf-Smitt equipment.

Helpdesk

Need Product support?

Our helpdesk is intended for questions not answered in your product’s manual or FAQ. To serve you quickly and efficiently, we offer the following forms of online support:

Detailed information and videos available via the product pages

Many answers can be found in the Frequently Asked Questions (FAQ) section of the relevant products.

For questions regarding the NEN 3140 standard, click here for additional information.

To assist you quickly, we refer you to our Helpdesk form via the button below.

Go to helpdesk form

Contact Helpdesk

Contact

Contact our helpdesk directly:
Email address: wnl_helpdesk@wabtec.com
Telephone: +31 (0)88 600 4555
Our helpdesk is available Monday to Friday from 9:00 – 11:00 AM and 1:00 – 2:30 PM. Outside these hours, please use the helpdesk form.

Visiting address

Visits by appointment only.
Wabtec Netherlands BV
Darwinstraat 10
6718 XR Ede

Calibration

Send in your device for calibration.

If you are submitting your test or measurement device for calibration, please follow the instructions below. This will allow us to process your order quickly and efficiently.

You can register for calibration via the button below.

If you register your device and have it calibrated by us within 13 months of purchase, you will receive 1 extra year of warranty!

After registering via the form below, you will receive an email containing the information you provided.

Contact Calibration

Expedition address

Wabtec Netherlands BV
Banksstraat 1
6718 XR Ede

Opening hours

Our calibration department is available by phone Monday to Friday from 8:00 AM to 12:00 PM and from 12:30 PM to 5:00 PM.

Repair

Send in your device for repair.

If you are submitting your test or measurement device for repair, please follow the instructions below. This will allow us to process your order quickly and efficiently.

You can register for repair via the button below.

Our repair department specializes in the repair of Nieaf-Smitt test and measurement equipment.

After registering via the form below, you will receive an email containing the information you provided.

Contact repair

Expedition address

Wabtec Netherlands BV
Banksstraat 1
6718 XR Ede

Openingstijden

Our Repair department is available by phone Monday to Friday from 8:00 AM to 12:00 PM and from 12:30 PM to 5:00 PM.

Our services

Our services

Support

Device Testers Demo Days

Read more

Need advise?

Mark is happy to help you find the right test and measurement equipment.

+31(0)88 600 4500
Send an email